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Frequently Asked Questions

Frequently Asked Questions and Answers

 

How to shop from Tarotbg.eu?  

You can shop as guest or as customer after filling Login form.

How are shipping cost Calculates?

Shipping cost are based on weight of the package and destination. You can see table here.

 

Can  combine 2 or more items in one order?

Yes ,you can add many things in 1 order , but we cannot combine two separate orders.

 

What does backorder mean?

These items are not available to ship immediately because we  are in the process of securing additional inventory 
from our suppliers.  We  post expected delivery date.

 

How to pay?

We accept  Paypal payments and Bitcoin. 
If you want to pay with major cards (Visa, Mastercard)  without Paypal  or
for  additional payment methods please contact with us.

 

From where do get Promotional codes?

 To get promotional codes you must subscribe to our newsletter or 
to like our Facebook page , follow us on Twitter or subscribe for our Youtube channel.

 

Where can i track my shipment?

You can track shipment here with tracking number you received after purchase.

 

How to get Free shipping for orders over 99 EUR?

You can use  FREE shipping for orders over 99 EUR up to 2 kg weight. 
The discount automatically applied at checkout. See demo.
Free shipping offer can`t be applying to BG Parcel service for orders over 2kg.

 

How long will I get my purchase?

Depending on the service you choose, and the destination where it should be sent  
(Between 7-30 days).

 

I have not received a new password after requesting?

Please check your junk or spam folder in your Inbox.
10 easy steps to recover password or change existing one. Watch Video.
This is short guidance how e-shop working.

For more questions Contact us


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